DELIVERY & EXCHANGE

Shipping fees vary according to the selected governorate and are displayed automatically at checkout.

Orders are normally delivered within 3 to 7 business days, excluding Fridays and Saturdays.

Delivery times may vary depending on the destination and courier conditions.

Customers may request an exchange or return within 14 days from receiving the order, provided that the product remains unused, unworn and in its original condition with all tags and packaging intact.

Products that have been worn, washed, damaged, altered, stained or returned without their original packaging may not be accepted.

If you receive an incorrect, damaged or defective product, please contact us as soon as possible.

Eligible defective or incorrect items may be exchanged or returned within 30 days from delivery without additional exchange or shipping charges.

Where legally applicable and the product is not defective or incorrect, any additional delivery or collection charges will be communicated before confirming the exchange.

The standard exchange delivery charge is currently 130 LE, where applicable.

Email us at sblh.eg@gmail.com and include your order number, customer name, phone number, product and requested size. Include clear photos when the product is damaged, defective or incorrect.

Requests are reviewed after confirming that the product meets the return and exchange conditions.